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Company Profile

Galaxy Medical Alert Systems – Providing Independent Living for Seniors Across North America

Galaxy Medical Alert Systems firmly believes that all seniors and vulnerable individuals should be able to enjoy the freedom of independent living through the help of a personal emergency response system. With over 25 years of expertise in the alarm and security industries, Galaxy Medical Alert Systems has become one of the leading providers of medical alert systems for seniors and at-risk individuals across North America.

Being entrusted with the safety and care of a loved one is something we take very seriously. For this reason, our Galaxy Medical Alert Systems Response Center is CSAA 5-Star rated, meaning it is staffed with certified operators who are trained to assess emergency medical situations and who are skilled in taking appropriate action during an emergency to ensure our clients get the help they need as soon as they need it.

Seniors and their families continue to choose Galaxy Medical Alert Systems for their personal emergency response systems because we understand what their needs are and we treat them with the respect and care that they deserve.

In fact, we treat every customer as if they were part of our own family.

Why Should You Choose a Personal Emergency Response System from Galaxy Medical Alert Systems?

We value honesty, integrity, respect, and most of all trust.  We understand seniors and we always recommend the most appropriate system for our clients based on personal lifestyles and needs.  Our clients can trust that when they push their emergency help button, the device will instantly connect them to a specially trained and certified emergency operator that will urgently respond to their call appropriately.  We provide specialized emergency medical support to our clients in over 150 languages.

Our expertly trained staff understands the medical needs and conditions of our clients and knows what to do if an emergency arises.  Our Galaxy Medical Alert Systems Response Center is certified by the Central Station Alarm Association (CSAA) 5 Diamond Program, which is a commitment to random inspections, testing, and criteria standards; the highest levels of customer service; ongoing education of all emergency operators; raising industry standards; and reducing false dispatches.

Galaxy Medical Alert Systems strives to provide the most current personal medical alert technology and top-rate emergency services to our clients.  We understand the importance to stay up-to-date in the digital age and will continually adopt the newest devices to better service our clientele.


Canadian Headquarters

Canada361 Joffre Place
Windsor, Ontario
Canada N8X 2T1


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